FAQ

Creating an account is straightforward. Click "Sign Up," provide your name, email, date of birth, and a secure password, and confirm you are at least 19 years old where required. You’ll choose a preferred currency from options like USD, EUR, GBP, Bitcoin, Ethereum, Litecoin, and Tether. After registration, verify your email and complete any age or identity checks requested during your first deposit or withdrawal.Keep your login details private, and enable any account security features we offer. If you have trouble registering, contact live chat or email support@dreamroyale.com for step-by-step help.

Dream Royale promotes several welcome and ongoing offers. The primary welcome bonus uses code "WELCOME200," which provides a 200% match up to $1,000 plus 50 free spins, with a minimum deposit typically $20 and a wagering multiplier noted on the bonus page. We also periodically run no-deposit offers and alternate welcome packages like "DREAMBIG." Bonus availability and terms vary by country and time, so always read the full promotion terms before claiming.For a complete list of current deals and detailed T&Cs, see our bonuses page.

No-deposit bonus codes let you try games without an initial deposit, but they usually come with stricter limits. Common codes include "CHIPYSPINS75" for a $75 free chip and "SPARKLING50" for 50 free spins on Sparkling Fortunes. Codes like "50CHIPS" or "50DREAM" may also be offered with specific game and cashout caps. Activation requires entering the code in your account promotions area.No-deposit bonuses often have maximum cashout limits, game restrictions, and wagering requirements—read the code-specific terms before using any offer.

Dream Royale supports credit/debit cards (Visa, MasterCard) and cryptocurrencies (Bitcoin, Ethereum, Litecoin, Tether). You can hold balances in USD, EUR, GBP, Bitcoin, Ethereum, Litecoin, and Tether. Deposits with cards are usually instant, while crypto deposits confirm on their networks and can take minutes to an hour depending on traffic.Withdrawals vary: crypto withdrawals are typically the fastest, often processed within hours after verification, while card and bank withdrawals can take 1–5 business days depending on your provider. For full details on processing times, fees, and limits, visit our payments page.

Wagering requirements are the number of times you must play through a bonus (or deposit plus bonus) before you can withdraw associated winnings. For example, some offers use a 10x multiplier, while other promotions may require 30x. Contribution rates vary by game: slots, keno, and scratch cards often contribute 100%, card games and video poker around 20%, and roulette about 10%.Always check the specific bonus terms for wagering amounts, eligible games, maximum cashout caps, and expiry windows. These rules determine how quickly you can convert bonus funds into withdrawable cash.

Yes. Dream Royale’s site is optimized for mobile browsers and designed to work on iOS and Android devices. Most games from Real Time Gaming are HTML5-compatible, so you can play directly in your phone or tablet browser without downloading an app. Performance can vary by device and connection speed, so close other apps and use Wi‑Fi for the smoothest experience.If a game doesn’t load on mobile, try clearing your browser cache or switching to the desktop site from your device settings.

Dream Royale features a broad selection of slots, table games, video poker, and specialty titles powered primarily by Real Time Gaming. You’ll find progressive jackpots, classic and video slots, blackjack, roulette variants, and live-style dealer options where available. Game availability can differ by country and regulatory restrictions.To explore the full game catalog, check our games section and filter by provider or category.

Yes. Dream Royale operates under licenses in jurisdictions where we are authorized to offer real-money gambling. We comply with regulatory standards for player protection, anti-money-laundering, and fair play. Specific licensing details and which regions we serve are posted on our legal and terms pages. If you’re unsure about availability in your state or province, check account registration prompts or contact support.

Verification typically requires a government-issued ID (passport, driver’s license), proof of address (utility bill or bank statement dated within the last three months), and sometimes a selfie for identity confirmation. KYC checks protect your account and speed up withdrawals.Processing times vary, but most verifications are completed within 24–72 hours after you submit clear documents. Support may request additional items if needed.

If a game freezes, refresh your browser, clear your cache, or try another browser or device. Check your internet connection and ensure no VPN is interfering. If you lose balance accuracy or suspect a payout error, take screenshots and contact live chat or email support@dreamroyale.com immediately with details and timestamps. Our team will investigate and aim to resolve issues quickly.

We take responsible play seriously. Tools include deposit limits, session time reminders, self-exclusion options, and cooling-off periods. You must be of legal gambling age to create an account and claim bonuses. If you feel gambling is becoming a problem, reach out to our support team or visit our responsible gambling page for resources, including links to professional help and self-assessment guides.

Your account security is protected with industry-standard encryption, secure servers, and strict data access controls. We use certified random number generators through our provider to ensure game fairness. Never share your password, and enable any additional security features in your account.For help, use live chat for the fastest response, or email support@dreamroyale.com for detailed inquiries. Our FAQ and help resources are also available to guide you through common issues.